Privacy Policy
for PensionPulse App
by Life & Health Metrics

 

 

Effective Date: Sept 1, 2025

 

Life & Health Metrics ("L&H Metrics," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the PensionPulse mobile application ("App").

 

1. Information We Collect

 

We collect the following categories of information:

  • Account Information: Name, email address, and other details you provide during registration.
  • Activity Data: Step counts, movement data, and other activity-related information from your smartphone, wearable device, or connected services (e.g., Apple HealthKit, Google Fit).
  • Demographic Data: (Optional): Age, gender, region, if voluntarily provided.
  • Technical Data: Device type, operating system, IP address, and app usage statistics.

 

2. How We Use Your Data

 

We process your data to:

  • Generate biological age and health risk analytics.
  • Provide insights on pension planning and longevity trends.
  • Improve app performance and personalize the user experience.
  • Conduct anonymized research and statistical analysis.
  • Comply with legal and regulatory obligations.

 

3. Legal Basis for Processing

 

We process personal data under:

  • Consent: When you grant access to health or activity data.
  • Contract: To provide the services you request.
  • Legitimate Interest: For research, security, and service improvement.
  • Legal Obligation: When required by applicable law.

 

4. Data Sharing

 

We may share your data with:

  • Service Providers: Cloud hosting, analytics, and support vendors under strict confidentiality agreements.
  • Business Partners: GeroSens & Gero providers (only aggregated or pseudonymized data unless explicit consent is given).
  • Legal Authorities: When required by law.

We do not sell your personal data.

 

5. Data Retention

 

Personal data is retained only as long as necessary to provide the services or comply with legal requirements. Anonymized or aggregated data may be stored for research indefinitely.

 

6. Data Security

 

We use industry-standard encryption, access controls, and monitoring to protect your data. However, no transmission over the internet is completely secure.

 

7. Your Rights

 

Depending on your location, you may have the right to:

  • Access a copy of your data
  • Request correction or deletion (see our [Account Deletion Policy])
  • Restrict or object to processing
  • Withdraw consent for data collection
  • Data portability

To exercise your rights, contact support@lhmetrics.com.

 

8. Children's Privacy

 

The App is not directed at children under 16. We do not knowingly collect data from children without parental consent.

 

9. International Data Transfers

 

If data is transferred outside your country, we apply appropriate safeguards (e.g., EU Standard Contractual Clauses) to ensure an adequate level of protection.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Material changes will be notified through the App or by email.


11. Contact Us


For any privacy-related questions or concerns, contact us at:

Life & Health Metrics
Email: privacy@lhmetrics.com